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Zendesk AI

AI-powered customer service automation built into Zendesk

Zendesk

Description

Zendesk AI uses machine learning to automate ticket routing, suggest responses, detect customer sentiment, and power intelligent bots. It is trained on billions of customer service interactions to deliver enterprise-grade support automation.

Capabilities

ticket routingresponse suggestionssentiment detectionbot automation

Tools

Zendesk SuiteAPISlackSalesforce

Special Data & Knowledge

Trained on billions of real customer service interactions across industries

Ratings & Reviews

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Information

Category

Customer Support

Pricing

$55/mo

Creator

Zendesk

Website

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Resources

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