Description
Capacity is an AI-powered platform that deflects support tickets by answering questions from a company's knowledge base. It connects across apps, automates helpdesk workflows, and provides AI-assisted answers to employees and customers.
Capabilities
knowledge base Q&Aworkflow automationticket deflectionapp integrations
Tools
SlackMicrosoft TeamsSalesforceSharePointemail
Special Data & Knowledge
Cross-application knowledge retrieval pulling answers from 200+ enterprise app integrations
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