Description
Chatwoot is an open-source customer engagement platform that supports live chat, email, social media, and phone channels. It includes AI features for response suggestions, conversation labeling, and automated workflows.
Capabilities
open-sourcemulti-channel inboxAI suggestionsautomated workflows
Tools
website widgetFacebookTwitterWhatsAppemail
Special Data & Knowledge
Self-hosted open-source alternative to Intercom with full data ownership and AI features
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